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Case study / Byju's

How ToolJet Transformed Batch Management and Scheduling at Byju’s

Profile
“ToolJet has really helped us build Byju’s Tuition Center and scale it in a very quick time. The easy customisation and crisp UI has made it very friendly for operations team.”
byjus logo
Siddhartha Chakraborti
Associate Director Product
Hours saved
500+
Hours saved
End users
50%
Boost in operational efficiency
Apps built
20
sources integrated
Table of contents
About
About

As an operationally-heavy company, Byju's relies on a lot of internal tools to work with students, teachers & operations team. The initial plan was to build custom application using Ruby on Rails framework. It had limitations in connecting to multiple data-sources such as Snowflake and Google sheets.

They wanted to build applications for multiple use-cases and teams to be used in multiple Byju’s centres, academics and tech teams. But the whole process was time-consuming and critical to build. The ideation, better UI, quick development and other technical metrics were also the biggest challenges to them.

Prior to using ToolJet, they didn’t have quick and easy way to use system to create the batches and scheduling for the whole school platform.

Problem
Problem

Byju’s decided to use ToolJet because it offers faster development, ease of use, product configuration and cheap unit cost. As there were multiple use-cases and lots of internal requirements the whole process would have been manual and costly if ToolJet was not used.

  • Byju's was able to build business applications that are used for managing the operations at their offline learning centres. Also they could connect internal tools to more data sources and build dashboards and admin panels on top of the data.
  • The engineering team has built scalable applications without spending time on polishing frontend components.
  • The developers were able to build tools at a higher clockspeed as soon as the use case is identified.

The development was completed for an MVP, and post that, it was customised to improve the user experience. Currently the entire scheduling and school platform is based only on ToolJet, and the teams are using it mainly for scheduling and school report-card extraction in addition to other use-cases.

It just took 5-7 days for them to build the first use-case, and later it took just 1-2 days to build other applications depending on the usage. Other than developer cost, there was no additional cost or additional risk associated with it.

Solution
Solution

The platform’s low-code capabilities allow the engineering team to develop customised solutions rapidly. This automated tasks like scheduling, school report card extraction, and sorting timetables. Removing the manual input from these tasks minimised time consumption and improved accuracy. ToolJet's pre-built components and intuitive interface enable quick development and facilitate the creation of scalable and efficient solutions tailored to Byju's specific needs. ToolJet’s customer support team ensures that solutions are successfully implemented and offers continuous support.

Result
Result

Implementing ToolJet at Byju's involved a systematic approach. The initial step was developing a Minimum Viable Product (MVP). After implementing the MVP, customisations and additional changes were included as per the company's requirements. With no additional risks, Tooljet delivered an automated system that helped Byju’s develop faster, configure with existing sources, and provide an easy-to-use platform at an affordable unit cost.

The platform currently supports 300 centres and is expected to increase to 600 centres in a year.

The deployment of ToolJet yielded impressive results as follows for Byju's:

  • 60% reduction in time spent on batch creation and scheduling
  • 40% decrease in human errors
  • 50% boost in operational efficiency.
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